NHS treatment is available to all adult and child patients. Certain categories of adult patients are exempt from charges. These include:

• Patients under 18 years old
• Patients aged 18 years old and in full time education
• Pregnant women
• Mothers with children under 1 year of age
• Patients who have, or whose partner is named on a current HC2 NHS charges certificate
• Patients who have a valid NHS tax credit exemption certificate
• Patients who receive or whose partners receive Pension Credit guarantee credit
• Patients who receive or whose partners receive Income Support
• Patients who receive or whose partner receive Income-based Jobseeker’s Allowance
  

Some patients may also be able to receive help with their dental charges if they, or their partner, is named on an HC3 NHS charges certificate.If you feel you are exempt from NHS charges because you hold any of the above certificates please bring a copy as proof.

Adults who do not fall into any of the above categories will need to pay for their treatment at fixed prices pre-determined by the NHS.

Bleaching, white fillings, and white crowns on molar teeth are unavailable on the NHS. Most cosmetic treatment is only available privately. Our aim is to deliver high quality private care at realistic prices. Estimates will always be provided beforehand.

Please bring a full list of any medication you take.

Please bring any exemption certificates/proof for NHS appointments.

Yes, we are able to see patients with most types of dental insurance. Typically, patients pay at the practice in full and then submit their receipt(s) and treatment plans — which we provide — to be reimbursed by their insurance company.

Yes, if you are in pain or have had a dental injury, call us as early as possible and we will do our best to see you the same day.

See our emergencies page for more information.

Please give at least 24 hours’ notice by calling us.

Private appointments missed or cancelled late may incur a fee based on the time booked.

Patients who miss or cancel more than two NHS appointments at short notice may not be offered further NHS treatment.

See our cancellation policy for more information.

Anxious and nervous patients are welcome
at Elite Dental Care. We are understanding and sympathetic towards such people, and
endeavour to make every dental visit as
comfortable as possible. We are guided by a pre-determined patient signal to stop at any time during a dental procedure.

Yes, we welcome children of all ages and aim to make their visits positive and stress-free.